RevOps Audit
Canadian Digital Adoption Program (CDAP)
Canadian Digital Adoption Program
Now is the time to start digitizing your revenue operations and customer experience (RevOps).
What is it?
The way Canadians do business has changed. To stay competitive and grow, small and medium-sized businesses must adopt new digital tools. In the 2021 budget, the Government of Canada announced the Canadian Digital Adoption Program (CDAP) that can help you adopt the digital shift, increase your online presence and digitize your business operations. Our RevOps Audit allows us to equip your stakeholders to prioritize your transformation goals, identify challenges within your current digital infrastructure and operations, and build a CRM ecosystem that fits your vision.
Grant 90%
Up to 15 000$
4 – 6 weeks
Duration of the process
100 000 $
0% INTEREST Loan (BDC)
7 300 $
Hiring a student
Orientation
We analyze your business context, your strategic and operational objectives as well as the challenges your company faces.
- Visit of the company
- Analysis of the business environment
- Definition of objectives
- Identification of key irritants
Audit
We analyze the current state of your customer experience operations, moving from your teams to your processes to your infrastructure.
- Systems mapping and integrations
- Critical Data Mapping
- Mapping of CX processes
- processes (sales, marketing, customer service)
- Definition of CX maturity level
Recommendations
We support you in your technological evolution and help you adopt a continuous improvement approach based on data and RevOps.
- Analysis and key recommendations
- Prioritization of digital projects
- Roadmap (schedule, budget)
How to proceed
01. Validation of eligibility
Confirm eligibility by providing basic information and completing the Digital Needs Assessment on the CDAP portal.The Digital Needs Assessment will allow you to generate a report describing your company’s digital maturity and compare it to an industry-specific benchmark.
02. Selection of a digital advisor
Once the evaluation is completed and the eligibility criteria confirmed, you must assign us (Groupe Lakhos) as your digital consultant.
03. Signature of the proposal
Together we will determine the scope of the work through a service agreement. Once the agreement is signed, we can start the project.
04. Submission of the plan
Once the RevOps audit is completed, you will be able to submit the plan through your CDAP portal. Once accepted, the grant will be paid to the SME within 30 days.
05. Availability of financial assistance
Following the mandate, if you wish, you can apply for a 0% interest loan up to 100 000$ with BDC.
Our mission
Help manufacturers improve their productivity and profitability by digitizing their customer experience operations.
