What is the average duration of a CRM project?

We are often asked the question: “How long does it take to implement a CRM? ” Two weeks? Four? Six months? A year? The truth is that it depends... and above all, it depends on your preparation and the clarity of your vision. The more your needs are defined, the more fluid, faster and more efficient the implementation of your CRM will be.

The importance of initial analysis

Before starting the implementation, it is essential to conduct a thorough initial analysis and map your business processes. This key step allows you to establish a structured project plan and to clearly define your needs. The work can be started internally and then validated by a specialized firm in order to effectively frame the project from the start. Factors that influence the duration of a CRM implementation project. For more information, see the full article: Migrating to HubSpot CRM — Ultimate Guide and Best Practices for a Successful Transition.

Here are the main elements that vary the duration and budget of a CRM project in Canada:

1. Features and processes to be added or removed in the various phases

2. Number of users affected (which affects training, deployment, and licensing)

3. Scope of 3rd party automations and integrations (e.g. QuickBooks, Asana, Aircall, ERP, CPQ)

4. Volume and complexity of data to be migrated into the new CRM

5. Digital content to be created or adapted (submission templates, email marketing templates, etc.)

Starting small: the MVP strategy

A good CRM implementation practice is to start with a MVP (Minimum Viable Project).

The idea is to avoid Wishlist infinite and not to fall into the trap of the “technological trip”.

Starting with a first functional and targeted phase, you get:

1. quick earnings

2. better adoption by users

3. a reduction in risks and delays

Of course, your MVP must still meet the critical needs identified from the start. This is where your project plan becomes critical.

What does a typical schedule look like at Lakhos?

Here are the average durations observed for CRM implementation projects supported by Lakhos (Quebec, Canada):

1. Analysis phase: between 4 and 8 weeks

2. Standard implementation (without complex integrations): between 12 and 16 weeks

3. Implementation with custom or intermediate integrations: allow between 6 to 12 months, depending on the complexity of the external systems (ERP, in-house tools, API, etc.)

Tip: apply an MVP approach to integrations as well! Start with a functional base and then evolve the system iteratively. This method reduces both the overall duration of the project and the initial budget.

Conclusion

Implementing a CRM in Quebec or elsewhere in Canada does not happen at the push of a button. Success depends on your clarity, preparation, and ability to prioritize. At Lakhos, we strongly believe that starting simply and evolving intelligently makes it possible to deliver projects that are faster, cheaper, and much better adopted.

Do you need support in your CRM implementation or integrations?

Contact us at Lakhos to discuss your reality.